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Email forwarders in cPanel allow incoming messages to be redirected automatically to other addresses or domains. Forwarders are useful for routing messages to shared mailboxes, helpdesk systems, or alternative domains without creating additional mailboxes.

There are two supported forwarder types: account forwarders and domain forwarders.

Important considerations before using forwarders

Email forwarders relay all messages, including unsolicited mail. Excessive forwarding of spam can cause mail providers such as Gmail or Outlook to block the sending server. To reduce this risk, mailbox retrieval using external providers is often preferred over forwarding.

Forwarders are available on standard Hébergement cPanel environnements.

Account forwarders

Account forwarders redirect messages sent to a single email address.

Adding an account forwarder

  1. Connectez-vous à cPanel.
  2. Ouvrez le Outils page.
  3. Dans le E-mail section, cliquez Forwarders.
  4. Sous Create an Email Account Forwarder, cliquez Add Forwarder.
  5. Enter the mailbox name in Address to Forward.
  6. Select the domain from the Domaine liste.
  7. Choose a destination option:
    • Forward to another email address
    • Discard and send an error to the sender
  8. Optionally open Advanced Options to forward to a system account, pipe to a program, or discard messages.
  9. Cliquez Add Forwarder.

[Espace réservé pour la capture d'écran: Add Email Forwarder form]

Multiple forwarders can be created to deliver the same message to several destinations.

Deleting an account forwarder

Account forwarders cannot be edited and must be removed if changes are required.

  1. Connectez-vous à cPanel.
  2. Ouvrir Forwarders.
  3. Locate the forwarder under Email Account Forwarders.
  4. Cliquez Supprimer and confirm.

[Espace réservé pour la capture d'écran: Delete account forwarder confirmation]

Domain forwarders

Domain forwarders redirect all incoming email for one domain to another domain.

Adding a domain forwarder

  1. Connectez-vous à cPanel.
  2. Ouvrir Forwarders from the E-mail section.
  3. Cliquez Add Domain Forwarder.
  4. Select the source domain.
  5. Select the destination domain.
  6. Cliquez Add Domain Forwarder.

[Espace réservé pour la capture d'écran: Add Domain Forwarder screen]

Deleting a domain forwarder

  1. Connectez-vous à cPanel.
  2. Ouvrir Forwarders.
  3. Locate the entry under Forward All Email for a Domain.
  4. Cliquez Supprimer and confirm.

[Espace réservé pour la capture d'écran: Delete domain forwarder confirmation]

Alternative approaches

Instead of forwarding, external mail services can retrieve messages directly from the mailbox. This reduces spam relay risks and improves deliverability. For accounts with higher email volume or advanced filtering needs, solutions such as Experts en matière de spam or scalable infrastructure like serveurs cloud may be mo

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