Email forwarders in cPanel allow incoming messages to be redirected automatically to other addresses or domains. Forwarders are useful for routing messages to shared mailboxes, helpdesk systems, or alternative domains without creating additional mailboxes.
There are two supported forwarder types: account forwarders and domain forwarders.
Important considerations before using forwarders
Email forwarders relay all messages, including unsolicited mail. Excessive forwarding of spam can cause mail providers such as Gmail or Outlook to block the sending server. To reduce this risk, mailbox retrieval using external providers is often preferred over forwarding.
Forwarders are available on standard cPanel hosting environments.
Account forwarders
Account forwarders redirect messages sent to a single email address.
Adding an account forwarder
- Connectez-vous à cPanel.
- Ouvrez le Outils page.
- Dans le E-mail section, faire un clic Forwarders.
- Sous Create an Email Account Forwarder, faire un clic Add Forwarder.
- Enter the mailbox name in Address to Forward.
- Select the domain from the Domaine list.
- Choose a destination option:
- Forward to another email address
- Discard and send an error to the sender
- Optionally open Advanced Options to forward to a system account, pipe to a program, or discard messages.
- Faire un clic Add Forwarder.
[Screenshot placeholder: Add Email Forwarder form]
Multiple forwarders can be created to deliver the same message to several destinations.
Deleting an account forwarder
Account forwarders cannot be edited and must be removed if changes are required.
- Connectez-vous à cPanel.
- Open Forwarders.
- Locate the forwarder under Email Account Forwarders.
- Faire un clic Delete and confirm.
[Screenshot placeholder: Delete account forwarder confirmation]
Domain forwarders
Domain forwarders redirect all incoming email for one domain to another domain.
Adding a domain forwarder
- Connectez-vous à cPanel.
- Open Forwarders from the E-mail section.
- Faire un clic Add Domain Forwarder.
- Select the source domain.
- Select the destination domain.
- Faire un clic Add Domain Forwarder.
[Screenshot placeholder: Add Domain Forwarder screen]
Deleting a domain forwarder
- Connectez-vous à cPanel.
- Open Forwarders.
- Locate the entry under Forward All Email for a Domain.
- Faire un clic Delete and confirm.
[Screenshot placeholder: Delete domain forwarder confirmation]
Alternative approaches
Instead of forwarding, external mail services can retrieve messages directly from the mailbox. This reduces spam relay risks and improves deliverability. For accounts with higher email volume or advanced filtering needs, solutions such as SpamExperts or scalable infrastructure like serveurs cloud may be mo