Your privacy is important to COLONELSERVER B.V. (“COLONELSERVER”). This Privacy Statement outlines how COLONELSERVER collects, stores, and uses your personal information (“Data”). By accessing or using our services, you agree to this Privacy Statement.
How COLONELSERVER Collects Information About You
COLONELSERVER collects Data in the following ways:
- When you order a service from COLONELSERVER.
- When you participate in a COLONELSERVER survey.
- When you subscribe to COLONELSERVER newsletters.
- When you inquire about COLONELSERVER’s services or contact us with questions, comments, or complaints.
- When you submit an abuse notification to COLONELSERVER.
- When you use the COLONELSERVER network, infrastructure, or any other services.
Additionally, COLONELSERVER may collect and transmit Data about you to fraud-prevention agencies, referral partners, and credit reference agencies as permitted by law.
Types of Information COLONELSERVER Collects About You
COLONELSERVER collects the following types of information about you:
- Personal details such as your name/company name, address (business/private), VAT number (if applicable), phone number, and email address. We may also collect your IP address, ISP, browser type and version, and your actions on our website.
- Your COLONELSERVER account information, including services ordered, domain name registration details, assigned IP addresses, customer ID, service charges, and usage information.
- Your communications with COLONELSERVER, including call recordings, chat transcripts, emails, and other records of contact.
- Information about your payment methods, such as credit card numbers, bank account details, transaction IDs, and payment dates.
- Information provided when notifying COLONELSERVER of a (suspected) breach of acceptable use policies.
- Copies of documents and information verifying your identity as required by law.
Why COLONELSERVER Processes Your Personal Information
COLONELSERVER processes your Data for the following purposes:
- Processing orders and providing services.
- Conducting market research, customer satisfaction surveys, and marketing activities.
- Communicating with customers to provide information about services, orders, status updates, and support.
- Managing financial processes, including invoicing, collections, and credit assessments.
- Investigating and addressing violations of COLONELSERVER’s terms and conditions.
- Ensuring security and performing fraud detection.
- Conducting legal processes and complying with statutory obligations.
- Sharing Data with third parties as necessary, including partners, credit agencies, law enforcement, and regulatory authorities.
Data Security
COLONELSERVER implements technical and organizational measures to protect your Data from unauthorized access, loss, misuse, alteration, or destruction. We use encryption methods to secure your Data during collection, processing, and transmission.
Know-Your-Customer Verification
COLONELSERVER uses FraudLab and MaxMind and FraudRecord to verify customer identities, ensuring compliance and security in our services.
Cookies
COLONELSERVER uses cookies for website analytics via Google Analytics, Bing and other monitoring services. These cookies do not contain personal data and are used solely for improving our website’s performance.
Deletion of Data
Data collected by COLONELSERVER is deleted after statutory retention periods expire or when no longer needed for its intended purposes.
Your Rights
Under applicable law, you have the right to:
- Verify whether COLONELSERVER holds your Data.
- Access your Data.
- Correct any incorrect or outdated Data.
You can exercise these rights by contacting COLONELSERVER’s Customer Support Department through the ‘Contact’ page on Colonelserver.com
Modification
This Privacy Statement may change over time. Please review this page periodically for updates. Your continued use of our services after changes are posted constitutes acceptance of those changes.
For questions or suggestions about our privacy practices, please contact us via support ticket system.
All information on this page has been collected and presented by artificial intelligence. Therefore, it cannot be cited at this time
The right to edit and update this page and the rules of the website is reserved for Colonelserver and can edit part or all of the content and rules at any time.
