Facturering beheren in het klantengedeelte

The Client Area provides full control over billing and financial settings for your Colonelserver account. From this section, you can review orders, manage invoices, configure billing preferences, and handle payment methods.

This guide explains how to manage all billing related tasks efficiently.

Viewing and Managing Orders

All active and past orders are accessible from the billing section of the Client Area.

To view your orders:

1. Log in to the Klantengebied.
2. In the left sidebar, open Billing and select My Orders.

From the orders list, jij kunt:

• Search for specific orders
• Filter orders by status or date
• Sort orders based on different criteria
• View detailed information for each order
• Place new orders for additional services

Managing Invoices

Invoices related to your services are available in the billing section and can be reviewed or paid at any time.

To manage invoices:

1. Log in to the Client Area.
2. Navigate to Billing and select Invoices.

From the invoices list, jij kunt:

• Search for an invoice
• Filter invoices by status or date
• Sort invoices for easier review
• View invoice details
• Download invoices for your records
• Pay unpaid invoices directly online

Supported payment options are listed on the Colonelserver Betaalmethoden pagina.

Setting Billing Preferences

Billing preferences allow you to control how invoices are generated and displayed.

To update billing information:

1. Open Billing in the Client Area.
2. Select Billing Information.
3. Choose your preferred currency and invoice settings.
4. Save your changes.

These preferences help streamline billing management, especially for accounts with multiple services.

Viewing Credit Notes

Credit notes are issued when adjustments or refunds are applied to your account.

To manage credit notes:

1. Go to Billing and select Credit Notes.
2. Review available credit notes.
3. View or download credit note documents when needed.

Credit notes can be useful for accounting and reconciliation purposes.

Adding and Managing Payment Methods

You can add payment methods to simplify invoice payments and future orders.

To add a payment method:

1. Navigate to Billing and select Payment Methods.
2. Choose Add payment method.
3. Select a supported payment option and complete the required details.

Some payment methods are used per transaction and are not stored for recurring billing.

Managing Account Credit

Account credit allows you to pre fund your balance and use it toward future invoices.

To manage account credit:

1. Open Billing and select Account Credit.
2. View your current credit balance.
3. Use the Top Up option to add funds using an available payment method.

Account credit can help ensure uninterrupted service renewals.

Need Billing Assistance?

If you have questions related to invoices, betalingen, or billing configuration, help is always available. You can contact the billing team through the Ondersteuning ticketsysteem.

Proper billing management ensures smooth service operation and clear financial tracking across all Colonelserver products.