If your domain is registered with a different registrar, you can still use it with Colonelserver by updating the domain name server settings. This guide explains when name server changes are required, how DNS propagation works, and how to apply name server updates correctly.
When to Update Name Servers
If you already own a domain purchased from another registrar or hosting provider, you can point that domain to Colonelserver servers by changing its name servers. In deze opstelling, billing and domain registration remain with the original registrar, while hosting services are provided by Colonelserver.
If your domain was registered directly through Colonelserver, name servers are already configured automatically and no action is required.
Name Server Requirements
When updating name servers, you must specify at least two entries:
- A primary name server
- A secondary name server
Using multiple name servers ensures DNS availability even if one server becomes temporarily unreachable.
This method does not apply to unmanaged VPS services, as DNS is not preconfigured on those servers.
Finding the Correct Name Servers
The correct name servers depend on the hosting platform and service type associated with your account.
You can view the assigned name servers for your services inside the Klantengebied. Always use the exact values shown there to avoid DNS resolution issues.
Updating Name Servers at Your Registrar
Most domain registrars provide a control panel where you can manage DNS and name server settings.
To update name servers:
- Log in to your domain registrar’s control panel.
- Locate the domain management or DNS settings section.
- Replace the existing name servers with the ones provided by Colonelserver.
- Save the changes.
If you cannot locate these options, contact the registrar’s support team for assistance.
DNS Propagation and Delays
After name servers are changed, DNS propagation begins. This process usually takes up to 24 hours and is required for changes to become visible worldwide.
During propagation:
- Your website may not load using the domain name
- Email services such as IMAP, POP3, SMTP, and webmail may be unavailable
Once propagation is complete, the domain will fully resolve to your hosting services.
Managing Name Servers for Domains Registered with Colonelserver
If your domain is registered directly with Colonelserver, name server updates can be managed from the domain settings section.
Centralized domain management is available through the Colonelserver Domein dienst.
Getting Help
If your website or email does not function after the expected propagation period, assistance is available through the Ondersteuning ticketsysteem.
Correct name server configuration is a critical step in making your website and services accessible online.